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Networking Support you can Trust

Why Pay More for The Same Service?

 

Free On-site Consultation
We'll study your existing system's capabilities, understand your needs and provide our recommendations.

We will provide upon request:

  • A detailed proposal and an estimate for most technology projects

  • Networking or Telephone Support Service Agreement

Call 334-657-3151 for more information or an appointment
We stand by our work with an industry leading Service Warranty and Telephone Support.

Networking Services

Free Network Assessment
Do you wish to know where network problems might arise at a in the future and how to avoid them? Would you like to know how to prevent unauthorized access to your network?   Contact us today to schedule a FREE assessment of your network, and learn more about our
Support Plans, which improves your network's reliability at a greatly reduced cost. 

Network Troubleshooting
No matter what the Network Operating System, Linux, Unix, Windows, Apple or Novell, a  Network Engineer will efficiently troubleshoot your network problems.  Some of the common issues we solve:
  • "Slow" networking performance
  • Non-functioning or "not-starting" Servers
  • Malfunctioning firewalls and routers
  • Exchange Server errors and malfunctions
  • Faulty and/or poor data cabling
  • Troublesome workstations that are "unable to logon"
  • Incorrect IP routing and DNS resolution issues
  • Data Recovery and Restore problems

After identifying and isolating the problem(s) we will quickly remedy the problem and return your network to smooth operation even if we have to work at night or on the weekend.

Network Installation and Support
Even the best hardware and software is of little value if it is not installed and configured properly. Knowing the correct settings for today's advanced server applications is simply a matter of experience. The ramifications of an incorrectly installed network or software program can result in costly budget overruns and operational downtime.
334online.com has years of experience and a diversified team upon which to draw, so you can rest assured that your network will be more then just "working", but also configured for maximum security and optimized for peak performance. 334online.com will also document the critical aspects of your network and make that information accessible. 
 

Proactive Network Administration
Active management of your network, as opposed to waiting for it to breakdown, increases its reliability and your productivity. There are a few key areas that should be regularly maintained in order to ensure the safety and reliability of your network:

  1. Data Backup and Verification
  2. Antivirus Software Updates and Monitoring
  3. Microsoft and Application Updates
  4. Hardware Condition
  5. Firewall Integrity

For as little as two hours per week 334online.com can manage these critical tasks for you, allowing you to do what you do best, focus on your business.

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Support Plans

Hardware and Software Procurement
Procurement of technology can be a complicated task.  Where can you get the best price?  What type of warranty do you need?  Which vendors stand behind their products? Over the years,
334online.com has dealt with many products from a variety of vendors and you can be assured that when you purchase from us you will be receive the best value for your investment and that we will handle warranty issues for you without any hassles.  Whether you prefer to do your own procurement or prefer to have 334online.com do that for you, we're here to assist you.  Call 334-657-3151 for a detailed quote.

Remote Network Monitoring
If your server crashes or your network is "down", rapid resolution is critical. Server issues often affect every user on your network. You cannot afford to wait until tomorrow or the next day for an answer.
334online.com has the ability to access your server from a remote location and provide fast, efficient support in minutes, not days. If required, 334online.com can dispatch a technician in just a couple of hours, seven days a week.

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Business Solutions

Technology Planning
The development of a technology plan is important in achieving your long-term business goals. An effective technology plan will document the details of what these goals are, how technology can help you accomplish these long-term business goals, and documentation of the costs in reaching these specified goals. You will feel confident that you are spending wisely and setting the necessary pieces in place for the implementation of these goals in the future. 

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Business Solutions

Documentation Services

  • Evaluate and document overall network performance
  • Detailed network documentation specifying asset inventory, WAN/LAN
  • Diagrams and configuration information (i.e. router, firewall and switch configurations, server and workstation configurations, application configuration information such as virus, backup, email, database)
  • Identify and document areas for improvement as well as strong points of the network infrastructure
  • Cite recommendations for improvement of problem areas
  • Assess internal and external network security

Terms:
-All hourly billings are done in 15 minute increments with a 1 hour minimum
-Estimates do not include material or hardware
-Services may require the purchase of software bases on the number of users

* Rates Quoted are Estimates only based on the estimated time to install and configure a "functioning" System - Your server may require additional configurations, applications and security.  Particular configurations, additional security and hardware/software troubleshooting is billed separately. 

 

 
 

 

   

Copyright 2007 by 334online.com